Privacy policy

Last Updated: 01/01/2025

This Privacy Policy describes how langelique.shop (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support or opt into our SMS communications.

Protection of Customer Data & Privacy

At L’Angelique, we are committed to safeguarding your privacy and ensuring the responsible use of your personal information. We do not sell, rent, share, or disclose your personal data—including phone numbers, SMS consent, or any other personally identifiable information—to third parties for marketing purposes. Any information collected is used strictly to fulfill your orders, provide customer support, deliver transactional updates, and, if you have opted in, to send promotional messages directly from us. Your trust is our priority, and we maintain strict data security protocols to protect your information from unauthorized access or misuse.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more details:

A. Device Information

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie data, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To ensure the Site loads properly and to perform analytics on Site usage.
  • Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify.

B. Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: To process payments, arrange shipping, provide order confirmations, and communicate with you.
  • Source of collection: Collected directly from you at checkout.
  • Disclosure for a business purpose: Shared with our processor Shopify.

C. Customer Support Information

  • Purpose of collection: To provide customer support and respond to inquiries.
  • Source of collection: Collected directly from you when you contact us.

D. SMS Information

  • Examples of Personal Information collected: Mobile phone number, SMS message content, and interaction history.
  • Purpose of collection: To send transactional messages (order updates, shipping notifications), promotional offers, and customer support responses.
  • Source of collection: Collected from you when you opt into SMS communications.
  • Disclosure for a business purpose: Shared with our SMS service providers for message delivery.

SMS consent is NOT shared with third parties for marketing purposes.

2. How We Use Your Personal Information

We use the collected Personal Information for the following purposes:
✅ Process orders, payments, and shipping.
✅ Send transactional SMS messages and promotions (if opted in).
✅ Improve website functionality and customer experience.
✅ Provide customer support and respond to inquiries.
✅ Comply with legal requirements.

3. Sharing Personal Information

We share your Personal Information with service providers to fulfill our contracts with you, as described above. Examples include:

  • Shopify – Our eCommerce platform that processes payments and orders. Read Shopify’s Privacy Policy here.
  • SMS Service Providers – To send text messages related to your orders or promotions (if opted in).
  • Legal Compliance – If required by law, subpoenas, or law enforcement requests.

We do NOT sell or share SMS consent with third parties for marketing purposes.

4. SMS Privacy Policy

L’Angelique is committed to protecting your privacy when you engage with us via SMS.

A. How We Use SMS Information

📦 Order Updates – Order confirmations, tracking info, and shipping updates.
🎉 Promotions – Special deals and exclusive offers (only if opted in).
💬 Customer Support – Quick responses to your inquiries via SMS.

B. Your Rights & Opt-Out Options

  • Opt-out anytime by replying STOP to our messages.
  • Update SMS preferences by contacting us at 📧 info@langelique.shop.

C. Data Protection & Retention

  • We use industry-standard security measures to protect SMS data.
  • SMS-related data is only retained as long as necessary for service fulfillment or legal compliance.

For SMS-related inquiries, contact us at:
📧 Email: info@langelique.shop
📞 Phone: 818-818-8665
🌐 Website: https://www.langelique.shop

5. Behavioral Advertising

We use your Personal Information to provide targeted ads through:

🚫 You can opt out of personalized advertising via the Digital Advertising Alliance.

6. Your Rights (GDPR & CCPA Compliance)

If you are a resident of the European Economic Area (EEA) or California (CCPA), you may have rights to:
🔹 Access the personal information we store.
🔹 Request deletion of your personal data.
🔹 Request data portability to transfer your information elsewhere.

To exercise your rights, contact us at:
📧 Email: info@langelique.shop
🏢 Address: 15136 Stagg St, Van Nuys, CA 91405, United States

7. Security & Data Retention

We implement industry-standard security measures to protect your personal data. Your information is stored securely and retained only as long as necessary to fulfill business and legal obligations.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

✅ This Privacy Policy is always accessible on our website and linked in our SMS opt-in forms.

Last Updated: 01/01/2025